Dispute API
- Product review
- Documents
  - Authentication Service
    - Login Method ValidateToken Method Logout Method
  - BpEngineApi Service
    - CreateBp Method Download Method Upload Method GetBpItem Method GetBpList Method ProcessAction Method Method GetBpItemActions Method ProccessMerchantStageAction GetComments Method AddComment Method
  - Reporting Service
    - Disputes Method
  - Business logic
    - Dispute case
      - Dispute Case Incoming Case Response Review of the Response Cooling-off Period
    - Fraud case
      - Fraud Case Response to a Case Review of the response Review of the Issuer’s response Cooling-off period
    - Compliance case
      - Compliance Case Response to a Case Review of the response Cooling-off period
    - Good Faith case
      - Good Faith case Responce Good Faith case
  - Service SiomAPI
    - Method GetDetail Method GetPacketStatus Method Send Method GetSiomList
- Technical support
Search

Dispute API documentation

Fraud case

Review of the Issuer’s response

Submit to Arbitration Response

To perform a Submit to arbitration action, send to ProcessAction method the actionCode - a_SendToArbitratment and the following fields:

Initiation form	Code	Data type	Necessity	Default value
Documents	f_Docs	Files
Comments	f_Comment	Row

Accept Fraud Response

To perform an Accept fraud action, send to ProcessAction method the actionCode - a_AcceptFraud and the following fields:

Initiation form	Code	Data type	Necessity	Default value
Documents	f_Docs	Files
Comments	f_Comment	Row

Data types

File Type

Code	Data type	Value
fileName	Row	File name
content	Row	File content in base64