Dispute API
- Product review
- Documents
  - Authentication Service
    - Login Method ValidateToken Method Logout Method
  - BpEngineApi Service
    - CreateBp Method Download Method Upload Method GetBpItem Method GetBpList Method ProcessAction Method Method GetBpItemActions Method ProccessMerchantStageAction GetComments Method AddComment Method
  - Reporting Service
    - Disputes Method
  - Business logic
    - Dispute case
      - Dispute Case Incoming Case Response Review of the Response Cooling-off Period
    - Fraud case
      - Fraud Case Response to a Case Review of the response Review of the Issuer’s response Cooling-off period
    - Compliance case
      - Compliance Case Response to a Case Review of the response Cooling-off period
    - Good Faith case
      - Good Faith case Responce Good Faith case
  - Service SiomAPI
    - Method GetDetail Method GetPacketStatus Method Send Method GetSiomList
- Technical support
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Dispute API documentation

Fraud case

Fraud Case

Only the Issuer can initiate a Fraud case and only over the following transaction types:

Purchase
ECOM purchase
Funding
ATM withdrawal
Cash disbursement
Purchase with Cash Back

To initiate a case sample, call the CreateBp method by sending to it the following fields as input parameters:

Name	Code	Field type	Necessity	Comments	Default value
Dispute amount	f_DisputeAmount	Money	Yes	The dispute amount is equal to the transaction amount.	Transaction amount
Fraud type	f_FraudType	FraudType	Yes
Documents	f_Docs	Files
Comments	f_Comment	Row	Yes, if Fraud Type is 40

Listings

Listing FraudType

Code	Value
00	lost card
01	stolen card
02	never received issue
03	fraudulent application
04	counterfeit card
06	card not present
07	multiple imprint
08	programming
09	acquirer-reported counterfeit
10	social engineering
40	skimming
51	bust-out collusive merchant
60	illegal cardholder’s transaction

Data Types

Money Type

Code	Data type	Value
amount	Decimal	Amount
currencyCode	Row	Numeric currency code according to the Russian Classification of Currencies (e.g., the Russian ruble is 643)

File Type

Code	Data type	Value
fileName	Row	File name
content	Row	File content in base64