Dispute API documentation
Compliance case
Response to a Case
Depending on transaction type and/or Compliance case initiator, verious response options are possible.
Decline Response
To perform a Decline action, send to ProcessAction method the actionCode - a_DeclineDispute and the following fields:
Name |
Code |
Field type |
Visibility |
Necessity (no unless otherwise indicated) |
Comments |
---|---|---|---|---|---|
Justification |
f_DeclineReason |
Row |
Yes |
||
Documents |
f_Docs |
||||
Comments |
f_Comment |
Row |
Accept Violation Response (Issuer Initiator)
This response can be applied if the Issuer initiated the Compliance case.
To perform a Decline action, send to ProcessAction method the actionCode - a_Adjustment and the following fields:
Name |
Code |
Field type |
Visibility |
Necessity (no unless otherwise indicated) |
Comments |
---|---|---|---|---|---|
Adjustment amount |
f_AdjAmount |
Yes |
Amount can be refunded partially or in full |
||
Amount justification |
f_Reason |
Row |
Yes if Adjustment amount is less than Dispute amount |
Yes |
|
Documents |
f_Docs |
||||
Comments |
f_Comment |
Row |
Accept Violation Response (Acquirer Initiator)
This response can be applied if the Acquirer initiated the Compliance case.
To perform a Decline action, send to ProcessAction method the actionCode - a_AdmitViolationAcq and the following fields:
Name |
Code |
Field type |
Visibility |
Necessity (no unless otherwise indicated) |
Comments |
---|---|---|---|---|---|
Resolution Method |
f_SetlMethodAuthDescription |
Row |
Yes |
||
Documents |
f_Docs |
||||
Comments |
f_Comment |
Row |
Data Types
Money Type
Code |
Data type |
Value |
---|---|---|
amount |
Decimal |
Amount |
currencyCode |
Row |
Numeric currency code according to the Russian Classification of Currencies (e.g., the Russian ruble is 643) |
File Type
Code |
Data type |
Value |
---|---|---|
fileName |
Row |
File name |
content |
Row |
File content in base64 |