Dispute API documentation
Compliance case
Cooling-off period
During the cooling-off period, the initiator is entitled to withdraw the Compliance case by sending a Withdraw arbitration response.
In addition, during the cooling-off period, the recipient is entitled to assume liability for the transaction by sending a Accept violation response.
Accept Violation (Issuer Initiator)
To perform a Accept Violation action, send to ProcessAction method the actionCode - a_Adjustment and the following fields:
Initiation form |
Code |
Data type |
Necessity |
Default value |
---|---|---|---|---|
Adjustment amount |
f_DisputeAmountDiff |
Yes |
The difference between the Compliance amount and the Adjustment amount at the stage of response to a case |
|
Documents |
f_Docs |
|
||
Comments |
f_Comment |
Row |
Withdraw Arbitration
To perform a Withdraw arbitration action, send to ProcessAction method the actionCode - a_CancelArbitration and the following fields:
Initiation form |
Code |
Data type |
Necessity |
Default value |
---|---|---|---|---|
Documents |
f_Docs |
|
||
Comments |
f_Comment |
Row |
Accept Violation (Acquirer Initiator)
To perform an Accept violation action, send to ProcessAction method the actionCode - a_AdmitViolationAcq and the following fields:
Name |
Code |
Field type |
Necessity |
Default value |
---|---|---|---|---|
Resolution Method |
f_SetlMethodAuthDescription |
Row |
Yes |
|
Documents |
f_Docs |
|||
Comments |
f_Comment |
Row |
Data Types
Money Type
Code |
Data type |
Value |
---|---|---|
amount |
Decimal |
Amount |
currencyCode |
Row |
Numeric currency code according to the Russian Classification of Currencies (e.g., the Russian ruble is 643) |
File Type
Code |
Data type |
Value |
---|---|---|
fileName |
Row |
File name |
content |
Row |
File content in base64 |