Dispute API
- Product review
- Documents
  - Authentication Service
    - Login Method ValidateToken Method Logout Method
  - BpEngineApi Service
    - CreateBp Method Download Method Upload Method GetBpItem Method GetBpList Method ProcessAction Method Method GetBpItemActions Method ProccessMerchantStageAction GetComments Method AddComment Method
  - Reporting Service
    - Disputes Method
  - Business logic
    - Dispute case
      - Dispute Case Incoming Case Response Review of the Response Cooling-off Period
    - Fraud case
      - Fraud Case Response to a Case Review of the response Review of the Issuer’s response Cooling-off period
    - Compliance case
      - Compliance Case Response to a Case Review of the response Cooling-off period
    - Good Faith case
      - Good Faith case Responce Good Faith case
  - Service SiomAPI
    - Method GetDetail Method GetPacketStatus Method Send Method GetSiomList
- Technical support
Search

Dispute API

If you have any difficulties or comments while working with Dispute API, please let us know.

Questions regarding the use of Dispute API

If you have questions regarding the use Dispute API, start by looking for an answer in the Documentation section of Dispute API. If you fail to find the answer to your question in this section, you can ask us by email to support@nspk.ru or calling +7 (495) 705-99-99.

Errors in Dispute API or in documentation

If you detect an error in Dispute Plus API, please let us know via email: support@nspk.ru. If possible, provide a code snippet where the error occurs. To do this, upload the code into JSFiddle and save it by clicking Save in the top left corner. Indicate the resulting link in the problem description.

If you find an error in the documentation, let us know via email. Specify ‘Dispute API error’ in the message subject. If possible, attach a screenshot.

Dispute API is a part of the Dispute Plus system. NSPK developed and operates Dispute API in full accordance with the requirements of the Payment Card Industry Data Security System (PCI DSS). Participants only have access to test bench at https://disputecert.nspk.ru. Any active Dispute Plus user or administrator account can be used for authentication.

To obtain testing support and get advice, the Participant must create an issuee on the Support portal (hereinafter, the "Portal") under «06. Disputes and Arbitration (Name of Participant)».

To test Dispute API, Vendors must create an issue on the Portal under «06. Disputes and Arbitration (Name of Vendor)» to create an account and a set of test data.
To connect to the Dispute API industrial test bench, the Participant must create an issue on the Portal under «06. Disputes and Arbitration (Name of Participant)».